Assignment 2 Quality Management (MGT 424)

Kingdom of Saudi Arabia Ministry of Education Saudi Electronic University

المملكة العربية السعودية وزارة التعليم الجامعة السعودية الإلكترونية

                          College of Administrative and Financial Sciences

Assignment 2

Quality Management (MGT 424)

Due Date:  30/03/2024 @ 23:59

Course Name: Quality Management	Student’s Name:
Course Code: MGT 424	Student’s ID Number:
Semester: Second	CRN:
Academic Year: 2023/24

For Instructor’s Use only

Instructor’s Name: Dr. Ibrahim Alotaibi
Students’ Grade:          /Out of 10	Level of Marks: High/Middle/Low

General Instructions –PLEASE READ THEM CAREFULLY

• The Assignment must be submitted on Blackboard (WORD format only) via allocated folder.
• Assignments submitted through email will not be accepted.
• Students are advised to make their work clear and well presented; marks may be reduced for poor presentation. This includes filling your information on the cover page.
• Students must mention question number clearly in their answer.
• Late submission will NOT be accepted.
• Avoid plagiarism, the work should be in your own words, copying from students or other resources without proper referencing will result in ZERO marks. No exceptions.
• All answered must be typed using Times New Roman (size 12, double-spaced) font. No pictures containing text will be accepted and will be considered plagiarism).
• Submissions without this cover page will NOT be accepted.

• The Assignment`s learning Outcomes:

In the 2^nd assignment, the students are required to read thoughtfully the “ Nestlé Waters Unifying real-time visibility across 26 factories” case study , and answer the related questions, upon successful completion of the assignment the student should be able to:

1. State the importance of standardization and quality standards (CLO2)
2. Use quality improvement tools and practices for continuous improvement to achieve the organizational change and transformation (CLO3)
3. Develop analytical skills of identifying pitfalls, or quality concerns through assimilated

and strategic planning. (CLO4)

• Instructions to read the case study:

“ Nestlé Waters Unifying real-time visibility across 26 factories” case study

  Access below link to read the case study:

Nestlé Waters

“ Nestlé Waters Unifying real-time visibility across 26 factories”

case study

     This case study demonstrates the application of change management inside Nestle Waters Company. In addition, it discusses the company need for quality improvement which encouraged its engineers to search for alternative system to collect and analyze their data. Read the case, by using your critical thinking skills answer the following questions: 

1. Explain the driven reasons for changing the quality documentation system in the Nestle Waters. (2.5 marks)
2. Outline the change objectives for both Retail Manufacturing and Home and Office Manufacturing units. (2.5 marks)
3. How the InfinityQS® ProFicient™ system can control the operation processes? (2.5 marks)
4. Describe the management role in the change process?  (2.5 marks)

Important Notes: –

• For each question, you need to answer not in less than 150 Words.
• Support your answers with course material concepts, principles, and theories from the textbook and scholarly, peer-reviewed journal articlesetc.
• Use APA style for writing references.

Answers:

1. ……
2. …….
3. ……
4. ……